Getting Started
16 articles in this Topic
Learning Re:amaze
6 articles in this Topic
Video Tutorial Series
14 articles in this Topic
Productivity Features
20 articles in this Topic
- Re:amaze Chat Modes (Real Time Chat vs. Classic Chat Mode)
- Re:amaze FAQ (Creating your FAQ)
- Re:amaze Live Dashboard
- Re:amaze Peek (For Re:amaze Live Dashboard)
- Dynamic Variables in Re:amaze Automated Responses
- Re:amaze Automated Customer Satisfaction Surveys and Ratings
- Re:amaze Presence and Collision Detection
Conversations and Handling
15 articles in this Topic
Contacts and Customers
8 articles in this Topic
Reporting
10 articles in this Topic
3rd Party Integrations
47 articles in this Topic
Useful Tips & Tricks
14 articles in this Topic
- Shopify Cue Recipe: Automatically ask customers to review a purchased product
- Add Re:amaze Chat to your Re:amaze Help Site FAQ.
- Removing or shrinking Reamaze embeds for mobile devices
- How come my test email isn't coming through?
- Gmail alias forwarding
- How are emails and conversations threaded?
- Changing the Font for Your FAQ
Other Frequently Asked Questions
9 articles in this Topic
- How do I change or reset my account password?
- What is Re:amaze's free trial policy and how long is it?
- How do I suspend, cancel, or close my Re:amaze account?
- How do I access my billing and payment history?
- How do I change my Help Site's (FAQ / Knowledge Base) Favicon?
- How do I change my Help Site's (FAQ / Knowledge Base) title logo and header color?
- How do I enable sound notifications on Safari?
Account Settings
4 articles in this Topic
Automation
5 articles in this Topic
Channel Settings
14 articles in this Topic
- Chat Settings, Office Hours, and Chat Mode
- Email Channels (General Information)
- Email Channels (Custom SMTP for Gmail OAuth / Outlook / Office 365 OAuth)
- Email Channels (SPF Records and Email Deliverability)
- Social Channels (Facebook Page and Facebook Messenger)
- Social Channels (Facebook Lead Ads via Facebook Business)
- Social Channels (Instagram)
Notification Settings
5 articles in this Topic
Status Page
3 articles in this Topic
Push Campaigns
7 articles in this Topic
Advanced Settings
5 articles in this Topic
Personal Settings
3 articles in this Topic
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