Push Campaign FAQs

Q: Is there a limit to the amount of Push Campaigns I can send?
A: All Re:amaze accounts receive an allowance of 1,000 sends per month, and Plus accounts receive 2,000 sends per month. This limit resets monthly on your account's payment date. When you send a campaign, it sends to all of your subscribed devices. Devices that are no longer valid will not count toward your send limit and will be automatically removed when a campaign is sent. If your audience size exceeds your remaining sends for the month, the campaign will send up to your remaining limit and use the rest of your send allowance.

Q: How can I migrate my existing push campaigns to Re:amaze?
A: Re:amaze sends push notifications using internal push keys by default. If you are using the Re:amaze API to save custom VAPID tokens to your users, you will need to set your public and private keys under Settings > Push Keys. Future campaigns will then send using your custom keys.
Q: Do I need to install the Re:amaze service worker if I'm using a Shopify store?
A: No. If your store is built on Shopify, installing the service worker is not required for Push Campaigns to work.

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