Other Frequently Asked Questions

  • How do I change or reset my account password?

    Forgotten Password If you've forgotten your password and need to reset it, you can access the "Forgot password" feature by going to the login screen for your subdomain. Click on the link to get started. You'll need to provide your email address in order to receive the reset password email from ...
  • How do I change my Help Site's (FAQ) Favicon?

    Re:amaze gives you ability to update the Favicon displayed in the browser tab of your Help Site FAQ to match your current preference. To update your Favicon, navigate to Settings > Brands. Then click "See all settings" for the brand you would like to update. Scroll down a click on "Custom CSS...
  • How do I enable sound notifications on Safari?

    Having trouble hearing sound notifications on Safari while Re:amaze is in the background? Safari now requires you to whitelist websites you'd like to enable sound notifications for. Follow these quick and easy instructions to whitelist Re:amaze and enable sound notifications so you won't miss an...
  • What is Re:amaze's GDPR policy?

    When using certain aspects of Re:amaze, you may be receiving Personally Identifiable Information from your customers or site visitors. When these visitors are from the EU (European Union) or EEA (European Economic Area) they're protected by various regulations governing the treatment and consent ...
  • Re:amaze and GoDaddy

    Re:amaze has been acquired by GoDaddy, a global company dedicated to helping small businesses and everyday entrepreneurs succeed. You can read our official announcement here. Together with GoDaddy we will continue to expand and invest in the Re:amaze platform to bring you tools designed to help ...