Optimizing Your Help Center for AI: Best Practices

  • How to Write AI-Friendly Articles

    The way you write and format your help articles has a direct impact on how well AI can understand and use them to answer customer questions. Well-structured content helps AI quickly locate relevant information and provide accurate responses.

  • Why Optimize Your Help Center for AI

    Optimizing for AI doesn't mean writing for robots instead of humans. It means creating clear, well-organized content that both AI systems and people can easily navigate and understand.