Incidents in Re:amaze Status Page
Nothing is 100% reliable and things will break. When these incidents happen, they affect your business systems. It’s important to alert customers when and as incidents occur. Why?
- Prompt incident announcements will reduce your inbound customer service inquiries about that specific issue
- Publicly showing people you’re actively investigating, monitoring, or resolving an incidents improves customer confidence
- Having a status page helps your brand image because it shows customers that you value transparency and accountability
Re:amaze Status Page Incidents will allow you to create incidents on-the-fly and provide real time updates.