Mark Conversations as Spam

Re:amaze offers automatic spam filtering for your email channels. Spam filtering must be enabled before you can manually mark conversations as spam.

Enable spam filtering

  1. Navigate to Settings > Email Channels.
  2. Select Manage Settings for the email channel you want to update.
  3. Scroll down to Spam Filter Settings and check the box to enable it.

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Mark a conversation as spam

Once spam filtering is enabled for a channel, you can manually mark any conversation belonging to that channel as spam. To do so, open the conversation and select Mark as Spam. You can also select the conversation from the main dashboard and select Mark as Spam from there.

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