What's the Re:amaze Customer Service Handbook?
Here at Re:amaze, we decided to catalogue our experiences into a book about what we care most about: making customers happy through awesome customer support. When it comes to customer support, we wrote the book on it (literally).
The handbook includes interviews with some of the top customer support organizations in the industry and shows you what it takes to deliver consistent, high-level support, whether you're a one person startup or a Fortune 500 enterprise.
To download our Customer Service Handbook, just click the .pdf link in the downloads section over here on the right ➡️