Help Desk Migration: How-To

Help Desk Migration offers an automated service for seamlessly importing customer data to Re:amaze from your current platform or CSV files, ensuring a smooth transition for businesses across industries and sizes.

The migration app preserves all valuable data intact and ready for immediate use, whether you need to export data or consolidate Re:amaze accounts. Choose a self-service DIY migration or request a customized data transfer tailored to your needs.

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Benefits of HelpDesk Migration:

●      Migrate from over 70 systems, including Zendesk, Freshdesk, Helpscout, Gorgias, and Intercom, or consolidate Re:amaze instances.
●      Easily map fields and maintain connections between tickets, contacts, and attachments. Try different settings in a free trial as many times as needed.
●      Run a Demo with custom data by choosing 20 specific record IDs once.
●      Customize your migration with tailored development services.
●      Filter data to transfer only what's relevant by creation date, tags, custom fields, IDs, etc.
●      Transfer tickets with replies, tags, notes, and attachments, as well as contacts, agents, and groups.
●      Import articles with images and attachments, categories, and folders from your knowledge base.
●      Leverage pre-built automation options like skipping attachments, adding extra tags to tickets, migrating inline images as attachments, importing content translations, and importing the newest records first.
●      Optimize your import process with Concierge Migration services, including planning and automated migration.

Download Migration Guides

●      From Zendesk to Re:amaze
●      From Intercom to Re:amaze
●      From Gorgias to Re:amaze
●      From Freshdesk to Re:amaze
●      From Salesforce Service Cloud to Re:amaze

Estimate Migration Cost

Help Desk Migration provides transparent pricing based on the number of records you intend to move. Test the Migration Wizard with a free Demo to determine your migration costs.

You can select the data for migration and pay only for those records. If you need data filtering, customization, or additional options, you can purchase them separately to tailor the migration process to your needs.

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