Helpdesk Migration
Help Desk Migration provides a comprehensive solution for smoothly importing customer service data from one platform to another. As an authorized Re:amaze solutions provider, this migration service facilitates the migration of all information, including tickets, related data, and knowledge base articles, while ensuring data integrity.
This automated service aims to streamline your data import process, whether you're exporting data from another platform or merging multiple Re:amaze instances. Plus, no coding expertise is required! With straightforward records-based pricing, you pay for the records available for migration, additional options, and customizations.
The Help Desk Migration service simplifies data migration to Re:amaze from over 70 different help desk, service desk, ITSM, and PSA systems. Easily transfer your data from the following systems:
● Zendesk
● Intercom
● Freshdesk
● Salesforce Service Cloud
● Gorgias
You can migrate various data types, including tickets, contacts, agents, attachments, notes, tags, and knowledge base records, depending on the source platform. For additional information and pricing details, contact directly Help Desk Migration.
Re:amaze Native Migration
Alternatively, Re:amaze offers a free, native migration tool for those who are switching over from Gorgias. This will turn the migration process into just a few clicks and won't require you to use any 3rd-part apps. Check out this article to learn more about our Gorgias migration tool.