JustCall: How-To

JustCall is a cloud-based phone system for support teams and offers your team an unparalleled, anytime, anywhere, any device phone system for your sales and support teams. Get a number in 58 countries around the world in just seconds and start making or receiving calls.

You can integrate JustCall with Re:amaze and enable the ability to make and receive calls directly from your Re:amaze dashboard. In addition, you can also automatically log all call activities, texts, call recordings and voicemails under your Re:amaze contacts.

Integrated Features Between Re:amaze and JustCall

  • Making a call from Re:amaze via JustCall is as simple as clicking a button next to the phone number in your contact’s profile (Click-to-Call).
  • Send SMS/text messages to your leads instantly from Re:amaze through Click-to-Text in the JustCall plugin.
  • Make calls, receive calls, track missed calls, listen to voicemails and call recordings and also, send & receive text messages
  • All your Re:amaze contacts are synced with JustCall so you never have to worry about losing important customer data.
  • Get call back links in Re:amaze whenever you miss a call from your leads.

In order to integrate your Re:amaze account with JustCall, follow these steps below:

In Re:amaze:

In order to integrate Re:amaze with JustCall, you'll need to retrieve 3 items from within your Re:amaze account:

  1. Your Re:amaze account's API Token
  2. Your Re:amaze "Brand" name
  3. Your Re:amaze login email

image

To get your API Token follow these steps:

  • Log into your Re:amaze account
  • Click on "Settings" in the sidebar
  • Click on the "API Token" section in the secondary sidebar on the settings page
  • There you will find your API token

image

To get your "Brand" name, follow these steps:

  • Click on "Settings" in the sidebar
  • Click on the "Account IDs and Secret" section in the secondary sidebar on the settings page
  • There you can find your "Brand" name

image

In JustCall:

  • Log into your JustCall account
  • Go to the sidebar and click on ‘Integrations’
  • Click on the "Integrate" button in front of "Re:amaze"
  • A pop-up will appear prompting you to enter your Login Email, API Token, Brand.
  • After entering the API key, click Save

image

image

You will be notified by a pop up, depicting that your integration is successful.

NOTE:

Remember to download and install JustCall's Chrome Extension in order to make calls directly from your browser without having to pick up your phone.

You get a click to call and click to text button next to every phone number in the browser with our chrome extension. For more help on JustCall’s chrome extension click here.

Oct 30, 2020