JustCall: How-To

JustCall is a cloud-based phone system for support teams and offers your team an unparalleled, anytime, anywhere, any device phone system for your sales and support teams. Get a number in 58 countries around the world in just seconds and start making or receiving calls.

You can integrate JustCall with Re:amaze and enable the ability to make and receive calls directly from your Re:amaze dashboard. In addition, you can also automatically log all call activities, texts, call recordings and voicemails under your Re:amaze contacts.

Integrated Features Between Re:amaze and JustCall

  • Making a call from Re:amaze via JustCall is as simple as clicking a button next to the phone number in your contact’s profile (Click-to-Call).
  • Send SMS/text messages to your leads instantly from Re:amaze through Click-to-Text in the JustCall plugin.
  • Make calls, receive calls, track missed calls, listen to voicemails and call recordings and also, send & receive text messages
  • All your Re:amaze contacts are synced with JustCall so you never have to worry about losing important customer data.
  • Get call back links in Re:amaze whenever you miss a call from your leads.

In order to integrate your Re:amaze account with JustCall, follow these steps below:

In Re:amaze:

In order to integrate Re:amaze with JustCall, you'll need to retrieve 3 items from within your Re:amaze account:

  1. Your Re:amaze account's API Token
  2. Your Re:amaze "Brand" name
  3. Your Re:amaze login email

To get your API Token follow these steps:

  • Log into your Re:amaze account
  • Click on "Settings" in the sidebar
  • Click on the "API Token" section in the secondary sidebar on the settings page
  • There you will find your API token

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To get your "Brand" name, follow these steps:

  • Click on "Settings" in the sidebar
  • Click on the "Account IDs and Secret" section in the secondary sidebar on the settings page
  • There you can find your "Brand" name

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In JustCall:

  • Log into your JustCall account
  • Go to the sidebar and click on ‘Integrations’
  • Click on the "Integrate" button in front of "Re:amaze"
  • A pop-up will appear prompting you to enter your Login Email, API Token, Brand.
  • After entering the API key, click Save

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You will be notified by a pop up, depicting that your integration is successful.

NOTE:

Remember to download and install JustCall's Chrome Extension in order to make calls directly from your browser without having to pick up your phone.

You get a click to call and click to text button next to every phone number in the browser with our chrome extension. For more help on JustCall’s chrome extension click here.

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