Everything Operational

System Statuses

Operational Admin Dashboard

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Operational Chat / Reamaze.js

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Operational Live View / Peek

Operational Network

Operational Social Media Integrations

Past Incidents

Mar 20, 2020

Presence temporarily disabled


We've resolved the issue and will be keeping an eye on performance.

Mar 27, 2020 6:00 am

We've decided to temporarily disable initialization of Presence states when the dashboard is loaded. Updates to a conversation's Presence will still work, so while you might not see any Presence indicators initially when the dashboard loads, any subsequent viewing/leaving a conversation will update the Presence state on the dashboard.

We'll re-enable the initial Presence set up once we've resolved the underlying issue with Presence.

Mar 23, 2020 6:45 am

We have diagnosed the issue and have re-enabled presence on the Admin dashboard.

Mar 20, 2020 12:08 am

We're looking into an issue with Presence on the Admin dashboard and have temporarily disabled it.

Presence when viewing a conversation will still be operational.

Mar 19, 2020 2:35 pm
Feb 28, 2020

Currently experiencing email delays


This issue has been resolved. Email deliveries are restored.

Feb 28, 2020 10:48 pm

Our team is currently looking into an issue with our email provider. Outgoing emails are temporarily delayed. We will issue an update as soon as possible

Feb 28, 2020 10:24 pm