You know how Twitter limits you to 140 characters? In most cases, that's enough for you to fire off a quick reply indicating that you've received the message. In other cases, 140 characters simply isn't enough to resolve an issue.
With Reamaze, you never have to worry about a character limit with our expanded twitter conversation feature. Simply start typing and Reamaze will alert you when you've crossed the 140 character threshold. Extra characters will be automatically replaced by a permalink for your customers to access. This permalink is a public view of the Twitter conversation you're having with the customers.
You may see how it works in detail here: http://blog.reamaze.com/2013/01/expanded-twitter-conversations/