Once you’ve registered for a Reamaze account and integrate it with your BigCommerce store(s), we’ll automatically sync pertinent customer information in the conversations view. In addition, you’ll be able to access your Reamaze dashboard right through your BigCommerce dashboard!
In this tutorial...
You can now handle eBay conversations through Reamaze as well through a dedicated channel! Read about the detailed setup here: http://blog.reamaze.com/2016/07/11/the-perfect-recipe-for-your-ebay-customers/
If you use Reamaze and eBay (as a seller) we hope you’ll find the process to be worthwhile...
How many times have you had a customer write in to inform you of a bug? How many times have you wished for the ability to log said bug directly into GitHub through your customer support solution? Reamaze offers you the ability to do just that. It’s a great way to keep things in sync and your cust...
If you’re like us, and by us we mean team-oriented superstars, then you’ve most likely used HipChat before. Like Slack, HipChat alleviates many common headaches we have around internal communications. It offers seamless transitions between internal and external conversations, a place to share imp...
Part 1 - Adding the Reamaze Knowledge Base
A Knowledge Base can be extremely useful for your customers, especially when it comes to frequently asked questions, shipping info, etc. First, you need to create one or more topics and articles for your knowledge base (Magento Admin Panel >> Ream...
Do you run a storefront or e-commerce site with Magento? Have you been searching for an integrated support solution for that storefront? We take our e-commerce users pretty seriously because we understand the need for great customer service when it comes to selling things online. That’s why we’ve...
This simple integration will allow you to see which lists a customer is subscribed to, their star rating, which campaigns they’ve received in the past, and manage their subscriptions with a simple glance to the right of your ongoing conversation.
Great customer support is all about knowing and u...
The Reamaze MailChimp integration will allow you to see which lists a customer is subscribed to, their star rating, which email campaigns they’ve received in the past, and manage their subscriptions with a simple glance to the right of your ongoing conversation.
Great customer support is all abo...
Shopify Visual Integration Walkthrough
It’s time to Shopify! Shopify is absolutely one of our favorite eCommerce platforms out there today. It’s brilliantly easy to use, immensely robust, and wonderfully accessible in terms of what you want to get out of your business. With Reamaze for Shopify you’ll be able to sync relevant customer ...
Shopify Integration Details
First, you need to install the Reamaze For Shopify app if you haven't yet done so already. (http://www.reamaze.com/apps/shopify)
If your Shopify store allows customer login and accounts, Reamaze can be integrated into your customer-facing website to deliver seamless customer support.
Shopify 'Contact Us' powered by Reamaze Embed Module
Reamaze comes with a Support Module that you can integrate in your customer-facing Shopify store, that allows your users to ask questions right on your site.
By default, any link that has a url of '/contact' or an id of support-link will trigger the Embed Support Module when clicked. Integrati...
If you use Slack, you’re probably accustomed to managing just about everything related to your team’s digital workflow through it. Google documents, git commits, project management, etc. That’s the beauty of an integrated workflow.
In case you’ve been looking for another fitting piece to the puz...
You can synchronize your Stripe customer database with Reamaze’s CRM features. Upon integration, you’ll be able to view the following customer information seamlessly during a customer conversation provided they use a matching email in both Reamaze and Stripe.
View customer detail
View latest cu...
Do you have a storefront powered by Wix? Want to add the Reamaze Shoutbox to your site so you can start talking to customers beyond just email and a contact form?
Reamaze is already helping thousands of small businesses engage with customers through seamless conversation experiences. The Shoutbo...
Getting Started with Wordpress
Log into your WordPress dashboard and look for the Plugins menu. Click to add a new plugin. When you see the plugins directory, go ahead and do a search for “Reamaze”. When the Reamaze listing comes up, simply click to install. Once installed, you’ll need to click...
How to Get Started with Reamaze on Zapier
Watch Video Tutorial Series
The first thing you'll need to do to get started with hooking up Reamaze with Zapier and the hundreds of services we work with is adding your Reamaze Account to Zapier. When the time is right, we'll ask you to add your Accoun...